Tag Archives for Staff
Record Your Staff Policies (2)
John Pettit makes a point of mentoring his staff in all three stores. He is always available for phone calls and emails, but also makes a formal time each month with every staff member, no matter what their position, for … Continue reading
Record Your Staff Policies
Many small businesses do not record their staff policies because they make an assumption their staff will understand them. This may be the case when your business is small and intimate, but as your business grows you may no longer … Continue reading
Delegate successfully
Successful delegation is a combination of trust and ruthlessness. Give a person a job and leave them to get on with it. Guide them if they ask for help, but don’t interfere. You want to train your staff to perform … Continue reading
